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Reading, Berkshire Sert Group Limited
Job title: Heating Engineer Reporting to: Installations Manager Remuneration: £37k Location: Field Based
What we need In this role you will be responsible for the delivery of Air Source Heating installations into our customer homes. Through high standards of quality, safe working practise and exemplary workmanship ensure we deliver a compliant installation to industry and regulatory standards. This is whilst working in a dynamic, agile and rewarding environment with a forward-thinking team who are disrupting and re-defining the energy retail industry. Our valuesYou feel strongly aligned with our company values and want to be a big part of where we take them from here:
  • Customer First?- They are part of every conversation
  • Straightforward?- We do what we say and say what we mean
  • Passionate?- We make the most of everyday
  • Focused - We know what we need to do
What you'll be doing
  • Leading as a heating installations expert, delivering and demonstrating quality technical expertise to install products, namely air source heat pumps initially
  • In collaboration with the electrical engineers, ensuring customers heating systems are installed safely, on time and to a high standard of workmanship
  • Delivering high SHE standards to keep yourself, our customers and colleagues safe
  • Continually developing yourself technically and maintaining your industry and onsite knowledge to keep health, safety and compliance at the top of your priorities
  • Innovate to achieve best practice, sharing proactively within the team
  • Demonstrate continuous improvement in safety, efficiency and quality
  • Effectively manage stakeholder relationships and collaborate with other teams to deliver an outstanding customer experience
  • Lead with a proactive, optimistic and positive influence within the team
  • Build and maintain outstanding relationships with your colleagues
  • Be flexible and open to change in a fast paced and evolving business
  • Be a proactive problem solver with a can-do attitude and a clear desire to do what's best and what's right for the customer and the business
Highly Desirable Experience
  • 7+years of domestic heating installations
  • Gas experience
  • Oil experience
  • LPG experience
  • Renewables experience
  • Domestic Heat pump level 3 in installation and maintenance
  • NVQ level 3 or similar in plumbing, heating or engineering
  • Water regulations
  • Energy efficiency
  • Unvented hot water systems
  • Experience and understanding of MCS Regulations
  • Experience of introducing policies, process and procedures with an approach that encourages empowerment and responsibility
  • Broad health and safety experience
  • A current full UK driving licence
Key Attributes
  • You take ownership.
  • You care passionately about our customer service.
  • You have strong communication skills.
  • You are organised
What we offer
  • 37...... click apply for full job details
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