The Business
Founded in Paris, we are considered today the largest network of culinary and hospitality schools in the world, with more than 35 institutes in 20 countries and 20,000 students of over 100 nationalities trained annually. We combine innovation and creativity with tradition through certificates, diplomas and bachelor's and master's degrees, including an online degree in gastronomic tourism.
The Role
To support our daily IT operations for the London and Paris institutes we are looking for an experienced IT Infrastructure Specialist who is professional, confident with IT systems, able to communicate effectively, prioritise issues efficiently and work flexibly and independently in a school environment.
Responsibilities
- Infrastructure Management: installation, setup, maintenance, upgrades
- Servers (HPE rack Servers, Dell rack Servers, iLo/iDrac)
- Storage systems: HPE Storevirtual vSAN, QNAP NAS, iSCSI with multipath )
- Network: Switches, Routers (mostly Pfsense, Cisco, Dell, Ubiquiti and Mikrotik), VLAN, LAG, Failover, VPN, patching
- UPS and Rack: power and PDU capacity, U usage tracking, auto-shutdown
- Telephone system: Mitel PBX, ISDN and SIP Trunk
- CCTV: Milestone, Hikvision, Dahua
- Access Control: Biostar 1 & 2
- WiFi: Xirrus AP, Controller, Access Control via Packetfence and PurpleWiFi (Guests)
- Virtual Servers: VMWare vSphere, Proxmox
- M365 administration
- Microsoft Azure cloud experience
- Backup Management: Veeam on Disk, Tape and Cloud
- Server Administration: OS, Updates, Active Directory Management, Remote Desktop Services, Apps
- Basic database management: SQL Server mainly, MySQL/MariaDB (backup/restore, access rights)
- Security management: access rights, anti-virus, intrusion detection
- Maintain IT Infrastructure and management tools: monitoring platform, inventory, ticketing system
- Write and maintain Servers and network systems operational manual
- Ensure the day to day smooth running, fault fixing and seamless continuity of IT systems
- Can help global IT for server restart/troubleshooting based on CET
Attributes
- Good technical knowledge of IT technologies, Servers, Switches, Routers, storage systems
- Good knowledge of Microsoft Windows server
- Passion for IT with the enthusiasm and initiative to learn and develop new skills
- Can multi-task and prioritise
- Willing and able to travel to Paris, France on a regular basis
- Work under pressure at times of emergency
- Team player and able to adapt to a multicultural environment
Qualifications
Must have:
- 3-4 years of relevant experience
- Professional qualification relevant to the job
- Experience in supporting a variety of IT Systems
Would be beneficial for the person to have at least one of the following qualifications
- VMWare certification
- Microsoft certification
- Linux certification
Salary - £45,000 - £55,000 including benefits
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