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Skilled Careers LTD

North London, UK

Planned Maintenance Work Planner- Property Services (Temp to Perm)

One of our property services clients are looking for a Work Planner to join their Planned Maintenance team (Gas/Heating and Repairs) on a temp to perm basis in North London.

Working with a leading contractor in London you will be a vital part of the delivery of works to valued clients within set time frames. The main duties are responsibilities include:

  • Carry out administrative tasks across projects.
  • Carry out administrative tasks across operational functions of the business.
  • Answering the telephone to residents, clients and other callers in a polite and professional manner.
  • Liaise with customers to book boiler-related appointments (servicing, installations and other requirements as per the PPM).
  • Keeping internal systems up to date with appointments, cancellations and completions.
  • Sending all compliancy paperwork to external sources in a timely manner.
  • Use our clients complaints process to effectively handle complaints.
  • Using our clients in-house systems to process important data and information that feeds into the Projects Team's function.
  • Cover other administrators when on leave with their duties.
  • Assist with planning the engineers' and sub-contractor daily routines and deploying orders/ jobs for attendance.
  • Updating job statuses. You will update the status of all works orders to completion including client systems and regularly report as to the productivity of the engineers throughout the day.
  • Undertake any other duties as required by the manager or supervisor and company from time to time, when these duties are necessary.
  • Assist with ensuring all certification is uploaded for the supervisor to validate/ verify.
  • Assist with ensuring appointments are processed, inputted onto the relevant systems/ trackers and jobs attended within the specified timescales.
  • Ensure engineers have the correct information required to complete the job.
  • Assist with updating planned and project schedules according to the data provided by clients/ engineers.
  • Communicate any concerns regarding the works/ engineer's reports to the manager.
  • Administrative duties & any other ad hoc roles that may arise.

We would ideally like to hear from candidates who have worked in a similar role with either a main contractor, sub-contractor, local authority DLO or housing association direct.

Experience in work scheduling and diary management of operatives/engineers is highly advantageous.

This role is temp to perm with an immediate start available offering between £23,500- 25,000 PA. Working Hours are Mon-Fri 8am-5pm. Hours are non negotiable...... click apply for full job details

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