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Darwen, Lancashire Energy Assets
Job Introduction

About us

Established in 2005, we're a leading, nationwide, utilities infrastructure business, providing:

innovative metering and data services
future-proofed network construction and ownership solutions
low carbon service offerings.

We partner with major energy suppliers and utility constructors to deliver our services to the UK's most prestigious brands and public sector institutions.

We're committed to inclusivity and welcome applicants from all walks of life who are legally eligible to work in the UK.

Working with us you will benefit from

A key strand to our corporate mission is to provide colleagues with high levels of job satisfaction, recognition, and personal development opportunity.

Competitive compensation package - you'll receive a competitive salary of £27,160
Work life balance - you'll benefit from 30 days holiday (pro rata), which increases each year to a maximum of 35 days.
Critical injury scheme - we take safety at work very seriously. There are high levels of risk mitigation in place to keep everyone safe and we take pride in the fact our safety statistics are excellent. However, you can rest assured in the event a serious injury occurred, you'll receive support and financial assistance.
Down to earth and welcoming culture - you'll be part of a friendly, welcoming, and diverse team who are really looking forward to receiving the next intake of new starts.
Future career opportunity - as we're a large organisation covering end-to-end, meter-to-main solutions - there's lots of opportunity to grow and progress your future utilities career further.
Long-term, stable industry - this is a permanent role and you'll be part of an innovative, financially robust organisation, with ambitious growth plans in one of Britain's core industries.

What you'll be doing

Leading the planning team responsible for the delivery of all planning activities to include Maintenance, LP rotary exchanges, Siteworks labour requests, Aged callouts, Customer Service labour requests, Gas Emergency cover. Delivered on site through our RPT engineers.

To ensure maximum productivity of RPT labour resource through financially-effective and environmentally-conscious diary management.

Ensuring the service level agreements are achieved and maintained through effective management of workload and resources.
Liaising with Customers, Suppliers and Installers to ensure a seamless project life-cycle process.
Monitoring day-to-day project activities and corresponding resourcing.
Weekly performance reporting, in accordance with SLA's
Developing relationships with existing and new customers and service providers
Managing resource conflicts.
Monitoring and managing the performance and development of the team
Monitoring and managing the quality outputs of the team in relation to customer interaction
Managing the delivery process to ensure all aspects of planning are delivered on time, within budget
Ensuring key customer contact points (within the process) are maintained (and documented) to ensure the required level of customer service is being delivered
Establishing effective working relationships with supply chain partners and manage the relationship to ensure mutual commercial gain

Who you are

To be considered for this position you will have at least one to two year's previous experience managing a team ideally within a multi utility business, you will need to be an excellent communicator and have the ability to work on your own initiative to support and drive the team to achieve company targets.
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