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Milton Keynes, Buckinghamshire Omega Resource Group

Technical Support Engineer (Electrical)

Milton Keynes


Our client are worldwide leading manufacturer supplying into the industrial automation industry, they are seeking a technical support engineer to join their Milton Keynes office. They supply into some of the worlds biggest companies and offer an outstanding facility to work from.

Key Responsibilities Technical Support Engineer

  • Support for customer questions via phone and e-mail
  • Process requests for special products and variations
  • Analyse, check and report writing on customer product returns
  • New product development proposal activity
  • Market and competitor product analysis & understanding
  • Supporting sales force with customer visits and application development
  • Product management including training, new product introduction and supersession of discontinued product ranges

Qualifications & Experience Technical Support Engineer

  • Degree, HNC or HND in Electrical Engineering or related discipline
  • Able to communicate proficiently via telephone and email with both internal and external customers
  • A methodical problem solver who is logical, organised and able to keep clear comprehensive records
  • Ability to clearly and effectively present technical subjects, face-to-face and via webinar
  • Experience working within an Engineering environment
  • Hands-on testing and diagnostic experience
  • Experience handling multiple projects with ability to prioritise, manage own time, and meet deadlines

Benefits Technical Support Engineer

  • 5% Company/ 4% Employee Pension contributions
  • Private Medical
  • 25 Days Holiday + Bank Holidays
  • Annual Bonus

For more information on this role, please contact Andrew Haddon on (phone number removed) or send a copy of your CV to (url removed)

Omega Resource Group is acting as an Employment Agency in relation to this vacancy.

Omega Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors.

For details of other opportunities available within your chosen field please visit our website (url removed)

Omega Resource Group is acting as an Employment Agency in relation to this vacancy.

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