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Crewe, Cheshire

About the role:

AO - The Ultimate Destination for Your Career!

Our Training manager will take charge of improving the training function within our Prem installation Team. Collaborate with Key stakeholders to boost performance and ensure continuous improvement. Your main goal should always be to streamline processes and set up a robust system for our success.

Working as a team is our secret to success, which is why we are expected to be in the office from Monday to Friday. Being together helps us collaborate seamlessly, engage in ongoing discussions, unleash our creativity, provide top-notch support and ultimately boost our motivation and performance. Occasionally, travel may be required as part of this role.

Here's What You Can Expect To Be Doing

• Design and implement ongoing training programmes for Gas and Electrical crews

• Manage apprenticeship programme's

• Drive and achieve recruitment targets

• Manage onboarding plans for new starters

• Responsible for all training documentation, including risk assessment and method statements

• Manage electric recruitment and retention

• Develop and implement eLearning platforms

• Building manufacturer relationships

• Wider business support and development - contact centre training etc

• Manage a team of Tech Trainers

• Manage the 6-weekly meeting, supporting Engineer interaction providing business updates

• On the road training plan and support

• Refresher training - build and manage Length of service training programme

• Organise and management of annual training days

A Few Things About You:

  • Excellent Gas Industry knowledge
  • Excellent communication and present skills
  • Strong operational knowledge
  • Excellent IT skills using Microsoft 365 systems
  • Be able to build strong relationships
  • Attention to detail

Our Benefits

Our benefits are designed to cover the moments that matter to AOers. From health and wellness to giving back - you'll be rewarded inside and outside of work.

  • 25 days holiday, plus bank holidays
  • Staff discount at ao & discounted gym offers
  • Matched pension - contribute 5% of your annual salary and we'll do the same
  • Enhanced Maternity, Paternity and Adoption Packages
  • scheme - virtual GP, mental health support, physiotherapy etc
  • 2x fully paid charity days a year
  • Internal first approach to recruitment - you get first dibs on any new jobs across the business

To see all our benefits and perks, visit our AO Benefits page.