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Solihull, West Midlands Omega Resource Group

Vehicle Ordering Executive


Rolling Contract (Expected 3 Months Minimum)

£12.02 per hour

Our client are one of the UK leading fleet management and leasing companies, they are seeking an order specialist on a rolling contract to join their growing team in their Solihull office. The role will be responsible for taking and submitting the new lease order for clients/.

Key Responsibilities Vehicle Ordering Executive

  • To support the delivery of robust solutions in specification, design and ordering of new vehicles for customers.
  • Provision of finance lease quotations to support the new business sales team (business development manager community)
  • Administration and management of the vehicle ordering process through our bespoke on-line car ordering system, to include the implementation of this tool with new customers
  • Manage customer complaints, working in conjunction with the Quality team in relation to vehicle acquisition or general account management queries as determined
  • General administration duties to include responding to all allocated customer enquiries, resolving where possible or escalating or referring within the team
  • Manage the vehicle return process and associated customer updates in conjunction with the Remarketing team

Qualifications & Experience Vehicle Ordering Executive

  • A good general level of education is required
  • Strong working knowledge of Excel, including functions such as lookups, pivot tables and if statements
  • Strong experience of manipulating data, reporting and problem solving in Excel
  • Knowledge of Business Objects 4.2 (preferred) or similar tools
  • Understanding of ISO 9001:2015 and GDPR

For more information on this role, please contact Andrew Haddon on (phone number removed) or send a copy of your CV to (url removed)

Omega Resource Group is acting as an Employment Agency in relation to this vacancy.

Omega Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors.

For details of other opportunities available within your chosen field please visit our website (url removed)

Omega Resource Group is acting as an Employment Business in relation to this vacancy.

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