Send

You'll report to: Liam Longstaff-Pagoni, Senior Talent Partner

Team: People

Location: This is a hybrid role based out of our London office in Monument.

Salary Range: £60,000 - £65,000 per annum

Role Type: Full-time, fixed term contract (Initially for 6 months, with the possibility of extension)

Start date: As soon as possible

The Talent Partner Role

This is a critical role in our growth journey, supporting scale both pre- and post-Series B as we build teams across the UK, US and India. As a Talent Partner, you'll work closely with senior leaders to deliver end-to-end hiring for high-impact roles, embed best-in-class recruitment practices, and help evolve a scalable, data-driven talent function fit for our next stage of growth.

You'll be joining a fast-moving SaaS scale-up where talent is treated as a strategic priority, and where you'll have genuine ownership, influence, and the opportunity to shape how Send hires as the business matures.

About Send

We are the leading insurance platform, trusted by world-class insurers to help them navigate complex risks.

Our platform helps commercial insurers, MGAs and reinsurers modernise underwriting, cut friction, and grow profitably in complex markets.

We are the only platform purpose-built for multi-operating models. Our platform combines deep industry expertise with the ability to support a range of strategies and operating models.

Our Story

We started Send because insurers had been let down for too long by rigid, legacy technology. The industry was ready to work differently - and so were we.

In 2017, our three founders set out with a clear vision: to transform commercial underwriting by combining advanced technology with deep industry expertise.

By 2019, we delivered our first commercial and specialty underwriting platform for Aviva GCS, streamlining operations, increasing efficiency, and giving teams the visibility they needed to make faster, better decisions.

Over the next six years, we rolled out multiple underwriting platform solutions across the UK and US, proving that modern underwriting technology could be powerful, flexible, and rapidly delivered.

In 2022, we won three industry awards and secured a $10m Series A to accelerate our growth. By 2024, Send was recognised as a "Leader" by IDC, Celent, and Datos - a testament to our momentum and our customers' success.

In 2025, we doubled in size and deepened our expertise in both the London Market and North America - becoming the only underwriting platform purpose-built to support multiple operating models.

But we're not finished. Insurers want orchestration, not siloed systems. That's why we continue to invest in our platform and orchestration engine - helping our customers win better business, faster.

The Send Team

Over the past two years, Send has experienced significant growth, expanding our team by over 50% to more than 120 people. At the start of 2024, our team was primarily based in the UK and Poland. Since then, we've taken major steps toward building a global presence, with team members now located across the UK, US, India, and Ireland-all working collaboratively toward our vision of becoming the market-leading software platform for agile insurers.

Our Funding

From 2017 to 2022, we bootstrapped our growth journey, building a profitable and stable company. In November 2022, following a year of strong customer and team growth, we secured $10 million in Series A funding to accelerate our expansion across the UK and US, as well as to further enhance our product development. We're proud to have the support and expertise of our investors, Mercia and Breega.

We are now preparing for our Series B round and are excited about the growth acceleration this will enable.

What You'll Be Doing as a Talent Partner

• Own end-to-end recruitment across technical roles (Engineering, Product, Data, DevOps), with additional support across commercial hiring as needed
• Deliver hiring across the UK, US, and India, navigating different markets, time zones, and hiring models
• Act as a trusted advisor on role design, market mapping, compensation benchmarking, and interview best practice
• Drive a high-quality candidate experience from first contact through to offer and onboarding
• Proactively source and engage top talent, building strong pipelines for current and future hiring needs
• Own and continuously improve our recruitment processes, ensuring they scale with the business pre- and post-Series B
• Use Greenhouse as our ATS to manage pipelines, report on hiring metrics, and ensure a data-led approach to recruitment
• Track and report on key hiring metrics (time to hire, pipeline health, diversity data), using insights to influence decision-making
• Champion inclusive, fair, and structured hiring practices across all teams

The Skills and Experience Needed for the Talent Partner Role

• Proven experience in a Talent Partner role within a SaaS, technology, and high-growth scale-up environment
• Strong track record of technical hiring across roles such as Software Engineering, Product, Data, DevOps, or Platform
• Experience supporting commercial hiring (e.g. Sales, Customer Success, Delivery)
• Hands on experience hiring across multiple geographies, ideally including UK, US, and/or India
• Demonstrated ability to partner with senior stakeholders, influencing hiring decisions and acting as a trusted advisor
• End-to-end recruitment experience, from role scoping and sourcing through to offer management and onboarding
• Confident sourcing passive candidates using LinkedIn and other direct sourcing methods
• Experience working with an ATS - Greenhouse experience is a strong advantage
• Comfortable operating in a fast-paced, evolving environment, where priorities can shift and ownership is key
• Excellent communication and stakeholder management skills, with the confidence to challenge and advise when needed

What's on Offer - Life at Send

Health Insurance - Provided through AXA, covering medical, dental, optical, mental health, and therapies. Employees also have free access to Spill, offering confidential mental health support and therapy.

Life Insurance - Covers four times your basic salary, along with Income Protection for up to 36 months at 75% of salary, including rehabilitation support.

Pension Scheme - A salary sacrifice pension scheme through Royal London. Send contributes 8%, with a minimum employee contribution of 4%.

Time Off - 25 days of annual leave, plus public holidays. We also offer volunteering time and a dedicated wellness day.

Learning and Development - An annual budget via Learnerbly, providing access to books, courses, conferences, and other resources to support your growth.

Check out Send's public Handbook for more information about our product, recruitment process, team, benefits, and much more.

Talent Partner Interview Process

• Stage 1 - Interview with Liam Longstaff-Pagoni, senior Talent Partner (45 minutes)
• Stage 2 - Interview with Will Sparkes, Chief People Officer (30 minutes)
• Stage 3 - Interview with Dan Pass, CTO (30 minutes)
• 30-minute call with a Send Founder

At Send, we're focused on strengthening our culture-not hiring people who simply "fit" into it. We believe that a diverse, equitable, and inclusive team drives innovation, creativity, better decision-making, and stronger performance.

If you're interested in a role at Send but don't meet every requirement listed, we still encourage you to apply. Research shows that women, Indigenous people, and individuals of colour often hesitate to apply for roles unless they meet every single qualification. We're committed to changing that.

We welcome applications from everyone, regardless of background, ethnicity, or culture. We are committed to reviewing all applications fairly and do not discriminate based on race, ethnicity, colour, religion or belief, national origin, sexual orientation, age, marital or civil partnership status, family status, pregnancy or maternity, disability (visible or invisible), gender identity or expression, or any other legally protected status.

We know that inclusive hiring is an ongoing journey, and we're always looking to improve. If you have feedback on our hiring or interview process, we'd love to hear it.

If you have specific needs or adjustments that would support you during the application process, you can share them in the space provided in your application- we want to ensure your experience is as smooth and comfortable as possible.

Need support with your application or have a question about the role? Email us at .