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BROOK STREET

Customer Service Advisor
Technical and Renewable Service Advisor
Salary 24,647

WHAT WE OFFER
We offer a generous pension scheme which enables our employees to have greater
financial security when they do retire.
For our employee's peace of mind, we provide a death in service benefit and the option
of subsidised private health care.

WHAT YOU WILL DO

  • Working as part of a small team within the company service Technical Department, this key position will involve providing technical advice to external Gas Safe Registered Engineers and End Users.
  • You will provide service and technical support for the Renewable and Commercial department.
  • You will also be required to engage with our customers so we can better understand how we can support them through the purchase / installation processes.


WHAT YOU BRING ALONG

  • The successful individual will be able to demonstrate a passion for providing excellent customer service and demonstrate the ability to interpret technical information and instructions.
  • You will be able to give technical spares advice with clarity and confidence and have the ability & drive to self-learn.
  • Demonstrate the drive to deliver world class service to our customers at every opportunity.
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