BROOK STREET
Customer Service Advisor
Technical and Renewable Service Advisor
Salary 24,647
WHAT WE OFFER
We offer a generous pension scheme which enables our employees to have greater
financial security when they do retire.
For our employee's peace of mind, we provide a death in service benefit and the option
of subsidised private health care.
WHAT YOU WILL DO
- Working as part of a small team within the company service Technical Department, this key position will involve providing technical advice to external Gas Safe Registered Engineers and End Users.
- You will provide service and technical support for the Renewable and Commercial department.
- You will also be required to engage with our customers so we can better understand how we can support them through the purchase / installation processes.
WHAT YOU BRING ALONG
- The successful individual will be able to demonstrate a passion for providing excellent customer service and demonstrate the ability to interpret technical information and instructions.
- You will be able to give technical spares advice with clarity and confidence and have the ability & drive to self-learn.
- Demonstrate the drive to deliver world class service to our customers at every opportunity.