Our client is a long-established HVAC contractor delivering installation, maintenance and service solutions across the South. With a strong regional presence and established client base, they provide both planned and reactive support across a wide range of commercial environments.
They are now seeking a Service Manager to lead HVAC service operations across London and the South. This is a senior operational role responsible for managing field-based engineers, overseeing maintenance contracts, ensuring statutory compliance and maintaining key client relationships, while driving service performance, operational efficiency and sustainable growth across the region.
Key Responsibilities
Lead, manage and develop a team of HVAC service engineers
Oversee delivery of planned preventative maintenance (PPM) and reactive works
Manage scheduling, resource planning and engineer utilisation
Monitor KPIs, service performance and contract profitability
Act as the main point of contact for key accounts across London and the South
Support contract renewals, variations and identify growth opportunities
Work closely with projects and operations teams to ensure seamless delivery
Maintain high standards of customer satisfaction and technical quality
Skills & Experience Required
Strong technical knowledge of heating, ventilation and air conditioning systems
Good understanding of compliance, including F-Gas and Health & Safety
Experience leading field-based engineering teams
Strong commercial awareness and client-facing ability
Full UK driving licence
Package
50,000 - 65,000 (depending on experience)
Company vehicle or car allowance
Performance-related bonus
8% Pension scheme
25 days holiday + bank holidays
Ongoing training and development
WR HVAC M&E are recruitment partner for HVAC jobs. Our customers include a range of large and small M&E companies, manufacturers and suppliers of heating, ventilation, air conditioning and refrigeration equipment. We recruit UK wide for sales, management and technical jobs.
WR is acting as an Employment Agency in relation to this vacancy.