Multi-skilled Tradesperson (Plumbing & Heating)
Responsible to: Gas & Plumbing Team Manager
Responsible for: None
Salary: £37,170per annum
Contract Type: Permanent, Full-Time (37 hours per week)
What is the role?
We want a gas engineer to provide a high-quality heating and plumbing repairs service in Silva Homes properties. You will have the ability to undertake a range of work; all plumbing repairs, servicing and boiler maintenance repairs to multi-trade activities associated with the variety of tasks that need to be undertaken in our properties, commensurate with your skill set.
You will be working in the gas & plumbing team but, depending on the volume of work you may be asked to work with the voids service. We are one team, where all colleagues are expected to work together to achieve great services for our customers.
We want someone who sees the job through to completion, takes pride in doing a good job and has a positive can-do attitude.
What will you be doing here?
You will provide a high-quality gas and plumbing service in repairs and maintenance team.
Undertaking works as instructed within all buildings owned or maintained by Silva Homes to the competent standard for gas and plumbing as defined by trade competences, City & Guilds, NVQ and ACS certification and Gas Safe registration along with current legislation.
Be available and responsible should the need arise for emergency calls or to cover sickness absence on an ad-hoc basis, completing and submitting the associated paperwork at the beginning of the next working day so that follow up action can be taken as appropriate.
Complete all paperwork accurately and in a timely manner, complete all follow-on works documentation and submit daily for assessment and planning. Notifying the appropriate person of any specialist works or parts that need to be ordered to complete the job.
Undertake multi-trade activities as appropriate in the completion of your duties as a gas and plumbing engineer.
Be responsible for your Silva Homes assigned vehicle, undertake maintenance checks on a weekly basis as per the driver s/operator s handbook and ensure an adequate supply of stock in order to undertake your assigned jobs.
Carry out and detail work in accordance with the current schedule of rates for Silva Homes.
Notify the Gas & Plumbing Manager of any health and safety defects within properties and communal areas and make recommendations for rectifying them.
Always ensure compliance with Health & Safety legislation, other relevant legislation and guidelines as set out in the Silva Homes Policies and Procedures.
Maintain accurate records of work undertaken and time taken daily, using PDAs or other methods as determined relevant at the time.
Undertake training as directed by the organisation to ensure the effective provision of quality services to our customers.
To participate in and become a member of the Repairs & Servicing out-of-hours team either on a regular rota basis or as and when the need arises for emergency call-outs by arrangement submitting detailed reports at the earliest opportunity on the next working day to ensure adequate follow up provision is made for further repairs required.
Such other duties as may from time to time be necessary, compatible with the nature of the post. The above list of main duties and responsibilities is not necessarily a complete statement of the final duties of the post and should be taken as guidance only.
You will positively support activities that help promote our new culture and behaviours.
Skills and experience
Achieve and demonstrate trade competencies for multi skilled tradesperson.
Repairing and replacing if necessary, sanitaryware in bathrooms, replacing baths, basins, toilets etc.
When replacing baths, the ability to replace the studwork, bath panel and small tiling repairs.
Repairing and Replacing taps.
Repairs to hot water systems including unvented hot water systems.
Locate and repair leaks in residences and communal areas.
Gutter repairs and cleaning.
Repair or replace radiator valves and radiators.
Diagnose heating faults and repair i.e. pumps and zone valves
Repairing or replacing electric showers as necessary.
Repairs or replacing wastewater pumps in disabled access wet rooms.
Any other plumbing related repairs we may need completed.
Minor plastering works.
Minor decoration works.
Drainage works.
Ensure that all work is completed to the defined quality and technical standards.
Good knowledge of current maintenance techniques and use of the correct equipment.
Good organisational skills, a problem solver who uses their own initiative.
Good communication skills, both oral, written and good numeracy skills.
Ability to work on own initiative, be self-motivated and ability to work as part of team.
Enjoys working collaboratively with colleagues to provide a great service to our customers.
Willing to embrace change.
Qualifications and other requirements
Achieve and demonstrate the trade competencies for a gas engineer (Inc. CCN1 Gas Safety: Elements - Heating Wet, Heating Warm Air, Cookers) to enable common gas or heating works to be completed.
Competent in domestic boiler and heating system fault find diagnosis to include electrical fault finishing.
Hold current certificate for:
A full clean driving licence.